Software Engineer, Cloud Engineer - Software, Full Stack Developer

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.

About the team:

Platform Labs tackles hard problems, de-risking strategic technical initiatives for engineering teams across the organization by creating functional proofs of concepts and providing support to integrate them into roadmaps for successful adoption.

This team of Staff engineers works on projects in a variety of technical areas in the Service Now platform and engineering organization. Each project follows an approach where a problem is observed and researched, a hypothetical solution is proposed, proof-of-concepts are built and tested, then evaluated, and iterated on.

Platform Labs embraces emergent technologies while balancing the feasibility and constraints of operating at Service Now's scale.

What you get to do in this role:

• The engineering role in Platform Labs provides the opportunity to research and learn, while delivering outcomes with a startup mindset. Staying abreast of new technologies or adopting tried and tested standards is part of the work.
• Justifying choices with thorough examination and discussions is required.
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs.
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite.
• Be a mentor for colleagues and help promote knowledge-sharing.

To be successful in this role you have:

• Thrive in an autonomous environment, taking initiative to identify obstacles and propose effective, practical solutions.
• Be able to adapt to evolving business priorities with flexible mindset, embracing change and adjusting to strategies as needed.
• Ability to learn and explore existing and new technologies with a data-driven mindset.
• Experience using AI tools as part of your work practices.
• Advanced knowledge with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
• Experience with JavaScript and the Web as a platform, reusability, and componentization.
• Experience working with relational databases including development, troubleshooting and performance optimization.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 6+ years of programming experience (e.g., Java, Go).
• Experience designing cloud-native solutions using container technologies such as Docker and Kubernetes.

Service Now offers a base pay of $147,300 - $257,800, plus equity, variable/incentive compensation and benefits. We also offer health plans, a 401(k) Plan with company match, and family leave programs.

Equal Opportunity Employer

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.