Network Reliability Engineer

Department: SRE / Network Reliability Engineering

Reports To: Director, SRE

Location: Remote (US or Europe)

Employment Type: Full-Time

Salary Range: $150,000 – $165,000

Packet Fabric operates a carrier-grade network-as-a-service platform, and keeping that network observable, reliable, and operationally efficient at scale requires a purpose-built backend systems layer. That is the domain of the Network Reliability Engineering team.

The NRE role is a software and systems engineering position within the SRE organization, focused on the tooling that makes the network visible and manageable: telemetry pipelines, monitoring and alerting infrastructure, data collection and storage systems, operational dashboards, and the automation frameworks that reduce manual intervention across network operations.

The right candidate writes clean, maintainable Python (and ideally Go), thinks carefully about systems reliability and data integrity, and has enough network literacy to understand what the infrastructure is doing and what the operators need to see. You will work closely with the Architecture Group NDE team to ensure that configuration and provisioning tooling integrates well with the monitoring and operational systems you build and maintain.

• Develop and maintain systems that collect, store, and display operational data from
• Build and improve monitoring pipelines, alert logic, and dashboards that give operations teams accurate, timely visibility into network behavior
• Tune alerting thresholds and noise reduction logic to improve signal quality for NOC and SRE teams
• Evaluate and integrate new data collection technologies, streaming platforms, and observability tooling as the network and business scale
• Develop new systems and expand existing ones to automate network data collection, configuration state tracking, and operational workflows
• Work with configuration management systems to improve automation workflows, support new features, and increase reliability of automated processes
• Build and maintain integrations between the NRE platform and the provisioning/configuration tooling owned by the Architecture Group NDE team
• Apply CI/CD practices to NRE codebases — automated testing, linting, deployment pipelines, and version control hygiene

• Troubleshoot issues alongside SRE, network engineers, and developers, contributing systems and architecture-level insight to incident diagnosis
• Consult with developers and network engineers to ensure shared platforms and software adhere to operational best practices and produce reliable outcomes
• Identify and mitigate reliability risks in systems you own and adjacent systems you interact with
• Research and evaluate new technologies that would meaningfully benefit the organization's operational capabilities, providing justification and implementation guidance

• Produce clear technical documentation for all systems you build or significantly modify — written so that a competent engineer can operate, debug, and extend the system without
• Contribute to runbooks, operational procedures, and architectural decision records used by SRE, NOC, and Engineering teams

• 4+ years of experience in software engineering, systems engineering, or infrastructure automation, with a primary focus on Python
• Demonstrated ability to produce clean, readable, well-tested Python code in a production
• Extensive experience building and maintaining systems that collect, process, and display operational data from infrastructure
• Ability to read, debug, and extend existing Python and Go codebases
• Solid Linux systems knowledge — process management,…