Transportation Dispatcher and Scheduler

Walk through our doors and see the difference in the future of senior living and care. Located in beautiful Rancho Bernardo, Casa de las Campanas offers upscale, resort-style living in a vibrant and natural Southern California setting. More than just a job, we provide a meaningful career where passionate professionals enhance the lives of seniors every day.

Our well-traveled, outdoor-loving residents enjoy an all-inclusive lifestyle with superior hospitality, beautiful surroundings, and engaging activities. Whether they are dining with friends, attending appointments, or exploring the community, our Transportation team plays a vital role in keeping them connected and independent.

We are currently seeking a Transportation Dispatcher & Scheduler to help oversee and coordinate daily transportation operations. If you are organized, service-oriented, and looking to make a difference in senior living, we invite you to join our team.

• $0 employee cost share for medical insurance
• Dental and Vision Insurance
• Now offering Daily Pay!
• An employee appreciation bonus, funded by our residents
• Life insurance
• Long-term disability insurance
• 403(b) retirement plan with employer match
• Tuition reimbursement program
• PTO and paid holidays
• Pet insurance
• AFLAC
• Monthly Employee Engagement Activities
• An extraordinary work environment that is both engaging and fun

• High school graduate
• Minimum of two (2) years of office, dispatch, or scheduling experience
• Valid California Driver’s License with a clean driving record (no traffic violations in the past two years)
• Ability to provide a DMV driving record at time of application
• Previous experience in a senior living or healthcare environment preferred
• Ability to read, write, and speak English fluently
• Strong communication, organizational, and multitasking skills
• Comfortable using computers, dispatch systems, and evolving technology
• Ability to obtain First Aid and CPR certification within 90 days of hire

The Transportation Dispatcher & Scheduler is responsible for coordinating and overseeing the daily operations of the Transportation Department. This role ensures timely, efficient, and compassionate transportation services for residents and staff by managing schedules, dispatching drivers, supporting administrative needs, coordinating vehicle maintenance, and ensuring regulatory compliance. The Dispatcher & Scheduler plays a key role in delivering exceptional service while maintaining resident safety, dignity, and satisfaction.

• Receive and input transportation requests from residents and staff
• Prepare and manage daily transportation schedules, assigning drivers and vehicles equitably
• Dispatch drivers for resident appointments, activities, and outings
• Adjust schedules to meet changing operational needs and ensure driver productivity
• Communicate with residents regarding transportation updates or issues and provide alternative solutions when needed
• Coordinate transportation needs with the Activities Department for events and outings
• Ensure residents requiring escorts receive proper support
• Maintain respectful, compassionate, and professional communication at all times
• Coordinate routine and preventive maintenance of transportation fleet
• Ensure compliance with California Highway Patrol and DOT regulations
• Monitor vehicle locations and speeds using tracking software
• Maintain accurate records for vehicle insurance, registration, inspections, and maintenance
• Perform clerical and administrative tasks, including correspondence, calendars, invoices, and reports
• Maintain department forms, supplies, and dispatch system records
• Assist with resident billing and incident report tracking
• Recommend service and process improvements in collaboration with leadership
• Uphold resident rights, privacy, and confidentiality
• Maintain a professional appearance and positive work environment
• Perform other relevant duties as assigned

Pay Rate: $21.00-$23.00 an hour

When you enter a community managed by Life Care Services, you’ll immediately feel the warmth of our Hospitality Promises:

• We greet you warmly, by name and with a smile
• We treat everyone with courteous respect
• We anticipate needs and act accordingly
• We listen and respond enthusiastically in a timely manner
• We hold ourselves and one another accountable
• We make you feel important
• We embrace and value our differences
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism in conduct and appearance
• We pay attention to details

All employees must be able to pass required background checks, including fitness for duty physicals, fingerprinting, and employment references, as required by a licensed residential care facility. Some roles may require disclosure of COVID-19 vaccination status.

EOE

• Job Identification 32231
• Posting Date 01/05/2026, 05:32 PM
• Degree Level High School Graduate
• Job Schedule Full time