Administrative Support Assistant

The Position

The Administrative Assistant provides comprehensive administrative and office support to the leadership team, ensuring efficient day‑to‑day operations and effective coordination across departments. This role serves as a key point of contact for internal and external stakeholders and supports leadership through scheduling, communication, documentation, and project coordination.

The pay range we’re offering is $22.00‑$28.00 hourly depending on experience.

Our people are the heart of our organization, which is why we offer robust benefits to support your health and wellness as well as your personal and financial well‑being.

• Medical, Dental, and Vision Insurance‑ we offer a company defined contribution of $620/month
• Life Insurance
• Flexible Spending Account
• Paid Time Off
• Sick Time
• Paid Holidays
• 403(b) retirement plan with company match up to 3%
• Employee Assistance Program
• Tuition Reimbursement
• Employee Referral Bonus
• Credit Union Membership
• Training Opportunities to Further Personal and Professional Growth

• 2 years of Administrative Assistant or office experience

• Strong proficiency in Google Workspace and other related software
• Strong organizational and project management coordination skills, including tracking timelines, deliverables, and follow‑up items
• Excellent oral, written, and interpersonal communication skills
• Exceptional customer service skills, both in person and over the phone, with internal and external stakeholders
• Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
• Strong time management skills with the ability to meet deadlines with minimal supervision
• Ability to work independently while also contributing effectively as a team member
• Professional demeanor with the ability to represent the organization appropriately at all times
• Ability to maintain strict confidentiality and professional boundaries with leadership, team members, and clients
• Ability to write, speak, and interact in a clear, professional, and respectful manner

• Must pass a pre‑employment physical examination, tuberculosis (TB) test, and drug screening
• Ability to sit for extended periods while working at a computer and performing administrative and project management tasks
• Ability to stand and walk intermittently throughout the workday
• Ability to use hands and fingers to operate a computer keyboard, mouse, telephone, and other standard office equipment
• Ability to read, write, and communicate effectively in person, over the phone, and via electronic communication
• Ability to occasionally bend, stoop, kneel, reach, and lift or carry materials weighing up to 15 pounds
• Ability to travel between sites or attend meetings as needed

• Department of Justice (DOJ), Federal Bureau of Investigation (FBI), Child Abuse Index (CACI)
• Insurability under Corporate Automobile Insurance

• Provide comprehensive administrative and project coordination support to the leadership team across multiple departments
• Manage calendars, schedule appointments, and coordinate meetings; prepare agendas, take detailed minutes, and track follow‑up action items
• Support assigned projects by tracking timelines, coordinating deliverables, maintaining documentation, and ensuring timely follow‑through
• Serve as a point of contact for internal and external stakeholders and route inquiries appropriately
• Answer, screen, and direct incoming phone calls and provide general front desk coverage as needed
• Prepare, compile, and distribute reports, presentations, and correspondence
• Develop, organize, and maintain electronic and paper filing systems, including Google Drive and shared drives
• Coordinate travel arrangements and submit or reconcile expense reports
• Conduct routine site camera checks on assigned days and report concerns
• Assist with the review and organization of camera footage and documentation related to incidents, violations, or damages as directed
• Track and compile vehicle‑related administrative data, including mileage, fuel usage, registrations, and reports, for leadership review
• Assist with insurance‑related and compliance‑related project coordination, including documentation tracking and follow‑up
• Support audit and compliance projects by organizing materials, tracking requirements, and coordinating responses
• Assist with the receipt, organization, and tracking of vendor bids and related documentation
• Provide administrative support for special projects as assigned
• Perform general office support functions, including filing, scanning, copying, and mail processing
• Perform all other related duties as assigned

• Our Mission‑ work for an organization that makes a real difference in people’s lives
• Competitive pay
• Several benefit options
• Employee tuition reimbursement
• Great training for staff