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Field Customer Service Lead, Meter-to-Cash Ops

Job in San Dimas, Los Angeles County, California, 91773, USA
Listing for: American Water Works Association
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

American Water Works Association in California (San Dimas) seeks a Field Customer Service Supervisor to lead CSA activities across meter-to-cash, supervise a team of Field Customer Service Specialists and CSAs, and drive process improvements with data-driven insights.

You will ensure compliance with regulatory standards, coordinate with management, and develop training to elevate field service performance while maintaining strong customer satisfaction.

We are currently recruiting a Field Customer Service Lead, Meter-to-Cash Ops for our team in San Dimas, CA, United States.

Join us at American Water Works Association as our next Field Customer Service Lead, Meter-to-Cash Ops in San Dimas, CA, United States.

This is a strong opportunity to take on the Field Customer Service Lead, Meter-to-Cash Ops role at American Water Works Association.

As a Field Customer Service Lead, Meter-to-Cash Ops, you will play an important part at American Water Works Association in San Dimas, CA, United States.

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