General Manager

4 weeks ago Be among the first 25 applicants.

This range is provided by Explor

US. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$95,000.00/hr - $/hr

Bonelli Bluffs Hospitality is seeking an experienced General Manager to lead and support operations at our beautiful Southern California property. As the General Manager, you’ll oversee all aspects of the campground’s daily operations — including guest services, retail, food & beverage, maintenance, and administration. You’ll lead a dedicated team, deliver financial results, maintain safety and environmental standards, and create a positive, team-driven work culture.

This is a hands‑on leadership role ideal for someone who thrives in the outdoor hospitality industry, enjoys working in a fast‑paced environment, and is committed to providing unforgettable experiences for every guest.

Key Responsibilities

• Lead all aspects of operations to ensure high-quality guest experiences, efficient workflows, and consistent financial performance.

• Train, develop, and mentor department managers and team members to build a strong, service-oriented culture.

• Oversee budgets, forecasting, and reporting to meet or exceed financial goals.

• Maintain compliance with all company policies, safety procedures, and park contract requirements.

• Support and execute marketing and guest engagement initiatives that highlight Bonelli Bluffs’ lakeside setting and amenities.

• Manage maintenance and asset preservation programs to uphold the resort’s high standards.

• Build strong relationships with the local community and park partners to enhance Bonelli Bluffs’ visibility and reputation.

Requirements

• Proven leadership experience in campground, RV resort, or outdoor hospitality management (5–7 years preferred).

• Strong business acumen with the ability to manage budgets, analyze performance, and drive profitability.

• Excellent communication and people skills — capable of motivating teams and resolving challenges with professionalism.

• Passion for customer service and creating memorable guest experiences.

• Intermediate computer skills, including Microsoft Office and POS systems.

• Ability to work on‑site in a dynamic outdoor environment; must be able to stand, walk, bend, and lift up to 50 lbs. as needed.

Education

• Bachelor’s degree in Hospitality Management, Business Administration, Recreation Management, or a related field preferred.

Location:

Pasadena, CA

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