Cybersecurity Analyst

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first.

The Cybersecurity Analyst has the responsibility for providing 24x7 support while ensuring the confidentiality, integrity and availability of the company information systems. The incumbent works as part of a “hands-on” onsite Cybersecurity Team who will be responsible for providing support to detect, respond, mitigate, and report cyber threats and attacks to appropriate personnel. Develops and administers processes and procedures that are compliant with National Institute of Standards and Technology (NIST) Cybersecurity Framework and other regulatory requirements.

Monitors and maintains security infrastructure. Performs administration, monitoring, and maintenance of assigned information and cyber security program components to ensure safeguarding of data. Researches scenarios and compose messaging for the Employee Security Awareness program. Actively participates in administering and monitoring the Vulnerability Management Program, analyzing vulnerability issues in a timely and accurate fashion. Provides technical assistance, direction, and guidance necessary with information security initiatives.

The Cybersecurity Analyst will also be responsible for providing excellent customer service, leading security related projects, and demonstrating great teamwork.

• Proactively monitors the environment to detect and implement steps to mitigate cyber-attacks before they occur, including:
  • Monitors security-related resources for new and emerging cyber threats
  • Independently reviews, investigates, and responds to real-time alerts within the environment
  • Independently reviews real-time and historical reports for security and/or compliance violations
  • Communicates with senior cybersecurity personnel and IT management relating to critical incidents and strategic security requirements
• Reviews system audit logs and the logs of other cybersecurity solutions
• Develops and executes Security Awareness activities (including recommended training) to keep employees and external customers abreast of developments and requirements of the Information and Cyber Security Program
• Works with Security Operations Center (SOC) analysts and management to triage and respond to security alerts. Coordinates assessment, containment and eradication with the Incident Response Team. Coordinates tuning of preventative and detective security controls to increase fidelity and reduce false positives
• Manages threat lists (e.g. whitelists, blacklists, etc.)
• Ensures vulnerabilities are remediated according to established plans, including:
  • Independently running internal vulnerability/penetration testing tools as instructed
  • Independently researches and recommends security patches (includes firmware, operating systems, and software) for cybersecurity solutions
  • Independently evaluates the security impact of software changes
  • Helps monitor vulnerability and threat services to understand current risk, recommend response and mitigation/countermeasure strategies
• Works with business units and end users to create new and enhance existing Data Loss Prevention (DLP) rules to expand the protection of Company data
• Conducts independent research into and provide informed opinions on the selection of 3rd party vendors and the process of Table Top cybersecurity exercises for all business units
• Composes or reviews cybersecurity incident response plans and runbooks and create or verify automation methods for plan…