Administrative & Quality Improvement Assistant

Mauran Ambulance Service, Inc. is seeking a reliable, detail-oriented Administrative & Quality Improvement Assistant to join our team. This position is primarily remote with occasional in-office work as needed.

If you enjoy organizing information, solving problems, and helping improve processes, we'd love to hear from you.

• Remote:
  Monday–Thursday, 11:00 AM – 4:00 PM (20 hours per week) Willing to be flexible with hours for the right candidate.
• Occasional on-site work at our office will be required for meetings, training, or special projects.

• Remote work: $20.00 per hour
• On-site work: $25.00 per hour

• Process and follow up on insurance denials and billing requests.
• Communicate with insurance companies, healthcare facilities, and patients as needed.
• Answer and return phone calls.
• Assist with Quality Improvement (QI) projects and documentation review.
• Perform data entry and maintain accurate records.
• Prepare and organize reports, spreadsheets, and other documents.
• Provide general administrative and clerical support.
• Complete special projects and other office duties as assigned.

• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Comfortable making and receiving professional phone calls.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Ability to work independently with minimal supervision.
• Strong problem-solving and multitasking abilities.
• Previous administrative, medical office, billing, or insurance experience is preferred but not required.

• Healthcare administration or medical billing.
• Insurance verification, authorizations, or denial management.
• Quality Improvement or documentation review.
• Experience working in a fast-paced office environment.

We are looking for someone who is dependable, self-motivated, and takes pride in producing accurate work. The ideal candidate is comfortable working remotely while staying responsive and organized, and is willing to come into the office when needed.

If you're looking for a flexible part-time position where your work directly supports patient care and business operations, we'd love to hear from you.