Billing and Collections Manager

Business Office Manager / Billing & Collections Manager    
** City View Post Acute | San Francisco, CA
** Lead the Business Office. Make an Impact.

City View Post Acute is seeking an experienced and detail-oriented
** Business Office Manager / Billing & Collections Manager
** to join our leadership team. This is a
** full-time position
** responsible for overseeing business office operations, billing, collections, authorizations, resident financial services, and other key financial processes within our skilled nursing facility.

The ideal candidate will have strong
** Skilled Nursing Facility (SNF) experience
** and a solid understanding of
** Medi-Cal/Medicaid, managed care, SNF billing, authorizations, collections, and resident trust accounts**.  Position Details
* ** Salary: $90,000–$100,000+ per year, DOE**
* ** Full-Time**
* ** Comprehensive benefits package**
* ** SNF experience required
*** Leadership role within a skilled nursing facility  What You’ll DoAs the Business Office Manager / Billing & Collections Manager, you will oversee daily business office operations while ensuring billing, collections, authorizations, and financial processes are completed accurately and on time.  
*
* Key responsibilities include:

*** Oversee day-to-day business office operations and ensure established procedures are followed.
* Manage and maintain
** managed care and Medi-Cal/Medicaid authorizations**, including bed-hold authorizations.
* Assist with the management of the
** resident trust fund**, including preparing, printing, and distributing monthly statements.
* Supervise, train, schedule, and support business office staff.
* Provide performance guidance and take appropriate disciplinary action when necessary.
* Maintain accurate facility census information and communicate resident status changes.
* Assist residents and families with
** Medi-Cal/Medicaid applications
** and follow up as needed.
* Track
** Medi-Cal/Medicaid redeterminations
** and ensure required documentation is completed timely.
* Prepare
** TARs
* * as needed.
* Support billing and payment processes, including preparing and processing bank deposits.
* Monitor outstanding accounts and conduct collection activities related to bad debt.
* Ensure accurate and timely billing to residents, insurance providers, managed care organizations, and government payers.
* Follow up on outstanding balances, denials, rejected claims, and unpaid accounts.
* Maintain accurate financial, billing, census, and business office records.
* Ensure business office staff are appropriately scheduled and assigned to meet facility needs.
* Monitor work completion and ensure business office responsibilities are handled accurately and timely.
* Participate in stand-up meetings and other facility meetings as requested by the Administrator.
* Maintain confidentiality and comply with
** HIPAA, applicable regulations, and facility policies**.
* Perform other duties as assigned by the Administrator.  What We’re Looking For
*
* Qualifications:

**
* ** Previous Skilled Nursing Facility (SNF) experience is required.
*** Previous experience as a
** Business Office Manager, Billing Manager, Collections Manager, or similar healthcare business office leadership role
** strongly preferred.
* Strong knowledge of
** Medi-Cal/Medicaid, managed care, SNF billing, authorizations, collections, and resident trust accounts**.
* Previous experience supervising and managing business office staff.
* Strong organizational and time-management skills.
* Excellent attention to detail and follow-through.
* Strong communication and interpersonal skills.
* Ability to handle confidential resident and financial information with professionalism.
* Proficiency with computers and business office software.
* Ability to work…