Temporary Front Desk​/Patient Services Coordinator

Temporary Front Desk/Patient Services Coordinator

Join to apply for the Temporary Front Desk/Patient Services Coordinator role at IVI RMA GLOBAL
.

Hours are Monday - Friday 7am-3:30pm with occasional weekends and holidays.

The Patient Services Coordinator will greet all incoming patients and guide them through their visit, setting a positive tone and coordinating each phase with the necessary departments. The role involves resolving problems in concert with multidisciplinary teams to present a positive practice image.

• Welcomes and greets all patients and visitors.
• Comforts patients by anticipating their anxieties and answering questions.
• Follows provider appointment templates and guides patients through their visit.
• Assesses schedule conflicts and problems with recommendations for solutions.
• Collects payments as required; works with Finance to ensure insurance information is current.
• Works closely with patient’s care team to coordinate total patient care.
• Processes medical records requests.
• Handles administrative tasks such as filing, sorting faxes, and answering phones.
• Schedules and confirms appointments.
• Works with other departments to ensure the office is in excellent condition.
• Supports office by ordering supplies and maintaining front desk and waiting room areas.

• High School Diploma or equivalent (GED) – required
• Associate’s degree – a plus
• Area:
  Administrative Management or other related field

• 1+ years practical experience in a similar position
• Experience in a patient-facing role – preferred
• Experience working in medical/healthcare industry
• 2+ years practical experience in a customer service setting
• Candidates currently employed at Utah Center for Reproductive Medicine will have preferential hire

• Proficient computer skills (Microsoft Office). Keyboard skills of 25 words per minute required. Experience with medical office software (EMR) preferred.

• Medical, Dental, Vision Insurance Options
• Retirement 401K Plan
• Paid Time Off & Paid Holidays
• Company Paid:
  Life Insurance & Long-Term Disability & AD&D
• Flexible Spending Accounts
• Employee Assistance Program
• Tuition Reimbursement

IVIRMA is the largest group in the world devoted exclusively to Human Assisted Reproduction Technology. Through fertility care, IVIRMA also advances the field of human reproduction. Learn more at  and

IVIRMA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family or parental status, or any other status protected by law. IVIRMA encourages applicants of all ages.