Executive Assistant & Office Manager

Principal Responsibilities:

About Tawonga

Tawonga's mission is to provide educational and recreational programs for children, adults and families that foster self-esteem, lifelong friendships and community, connections with nature, commitment to justice, and positive Jewish identity and spirituality. We run programs at our residential campsite next to Yosemite National Park and in the Bay Area, serving over 5,000 people a year.

About Camp Tawonga's Culture

At Camp Tawonga, we are a caring, collaborative, joyous group of professionals who take great pride in fulfilling our mission and having fun while doing it. We have deep respect for our community, the children and the families who participate in our programs; for nature and the physical world; and for the Jewish value of "tikkun olam" - repairing the world.

Our team has taken many different paths to arrive at Tawonga, from growing up as campers at Camp to being brand new to working at a summer camp or even a nonprofit. We are a Jewish organization, and we welcome and are inclusive of all staff and community members, Jewish and non-Jewish alike. We are committed to JEDI (justice, equity, diversity and inclusion) and the ongoing reflection, learning and action required to be aligned with these values and create and sustain a race equity culture.

Equal Opportunity Employer

Camp Tawonga is an Equal Opportunity Employer, values diversity and is committed to being an equitable and inclusive environment for all employees. We are committed to building a team that represents a variety of backgrounds, perspectives and skills, and to hiring people of color, LGBTQ+ individuals and women. All employment is decided on the basis of qualifications, merit and organizational need.

Job Purpose and Description

The Executive Assistant and Office Manager ensures the smooth day-to-day operations of Camp Tawonga by supporting the CEO and other key leadership positions, providing excellent customer service to families, managing the San Francisco office, and serving as a liaison to the board of directors.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Support Chief Executive Officer (CEO) and Chief Operations Officer (COO)

• Provide high level operational and administrative support to CEO and COO as needed
• Serve as key liaison between CEO/COO and key internal and external partners, clients, institutions and other stakeholders, providing excellent communication and customer service.
• Responsible for meticulous calendar management, including planning meetings, coordinating recurring check-ins and communicating with multiple parties to schedule events.
• Complete invoicing, expense reports, reimbursements and travel arrangements for individuals and groups.
• Assist in the management of organizational budgets.
• In collaboration with the Development Director, support the CEO's cultivation and stewardship of donors including but not limited to drafting regular correspondence and emails and planning events and meetings.
• Conduct, analyze, and synthesize research (for example comparing potential vendors, venues, or products); present findings to CEO/COO and generate recommendations as appropriate
• Assist the COO in gathering, organizing, and submitting requested information and documentation to various reporting agencies, county entities, and our insurance broker to support compliance and insurance requirements.

Serve as Liaison to Board of Directors

• Serve as liaison and concierge to board members ensuring they have what they need to engage effectively
• Oversee board and committee rosters and calendars, plan and execute meeting and retreat logistics, manage board communications
• Record minutes during meetings and distribute them to board members post-meeting
• Event plan retreats (2x/year), dinners and support fundraising events
• Manage Boardable platform
• Prepare board meeting materials and presentations
• This role handles confidential and sensitive board communications and requires excellent judgment

Customer Service

• This role is often the first point of contact for families and community members and plays a critical role in shaping their experience of Tawonga
• Represent Tawonga with warmth, professionalism and care
• Manage info and phone line, providing excellent customer service
• Support Ruach Ride (summer camp bus pick-up and drop-off)

Office Management

• Take initiative to maintain the office as a clean, organized, welcoming and functional space for all employees.
• Liaison with the property management (landlord) as needed to ensure smooth functioning
• Liaison with vendors regarding IT, copiers, postage machine and off-site file storage
• Ensure security is notified of all expected guests
• Greet guests upon arrival in reception area
• Receive and sort mail and packages, take outgoing mail to the post office
• Ensure the office is well-stocked with office supplies, drinks, and snacks. Regularly inventory and organize office supplies and place…