Office Technician; General

OFFICE TECHNICIAN (GENERAL)

Caltrans is hiring an Office Technician (General) for a permanent, full‑time position in San Francisco County.

$3,758.00 — $4,710.00 A

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

• Job Code #: JC-503993
• Position #: 904‑760‑1138‑XXX
• Working Title:
  
  OFFICE TECHNICIAN (GENERAL)
• Classification: OFFICE TECHNICIAN (GENERAL)
• Salary Range: $3,758.00 — $4,710.00 A
• Number of Positions:
  Multiple
• Work Location:
  
  San Francisco County
• Telework:
  In Office
• Job Type: Permanent, Full Time
• Department Information:
  • Mission:
    Improving lives and communities through transportation.
  • Vision: A thriving and connected California.
  • Website:
  • Director’s EEO Policy:

Under the direction of a Staff Services Manager, the incumbent acts as administrative support staff for the Specialty Region Office. Duties include intaking customer complaints from the public and District 4 Customer Services Liaison, dispatching to responsible crews and creating Service Requests in the IMMS system. The technician maintains Customer Services Liaison and Service Request logs, receives and distributes payroll, files various documents, creates and tracks GLS overnight mail delivery, and performs other tasks as required.

The region is essential. Reporting hours are Monday through Friday, 7:00 AM – 3:30 PM. No telework or alternate schedules are provided.

Applicants must be eligible on the state examination list for the Office Technician (General) exam. Candidates who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotion) or who are new to state civil service employment must be on the examination list. To apply for the exam,  and search by the classification title.

• Possession of a valid driver’s license is required when operating a state‑owned or leased vehicle.

All applications must be received or postmarked by the Final Filing Date: 1/18/2026. Only applications that meet the Minimum Qualifications listed in the Classification Specification will be considered.

• Completed application packages (including the STD 678 form) and all required documents must be submitted electronically via your Cal Career Account at  or by hard copy to:
  Department of Transportation, Caltrans DHR Contact, Certification Services MS‑90, P O Box 168036, Sacramento, CA 95816‑8036.
  For drop‑off, use the address: 1727 30th Street, MS 90, Sacramento, CA 95816. Closed on weekends and state holidays, 8:00 AM – 5:00 PM.
• Required documents include a current version of the State Examination/Employment Application STD Form 678, a resume, and evidence of education and experience that demonstrate the Minimum Qualifications.
• Applicants needing reasonable accommodations for the hiring interview process must request accommodations at the time of interview scheduling. Direct questions to the EEO contact listed in the posting.

For more information, see the Duty Statement.

Entry level

Full‑time

Information Technology

Government Administration

• Please complete the 1‑minute Caltrans Recruitment survey:
• Video overview:
• Apply today and explore our Caltrans Career Compass tool for assistance and insight.