Promotive - Airport Communications Supervisor; wide Job San Francisco area,California USA,Administrative/Clerical

Position: Promotive Only - Airport Communications Supervisor (9204) Citywide (161378)

Overview

Promotive Only - Airport Communications Supervisor (9204) Citywide (161378) — Full-time Civil Service position. This is a promotional recruitment restricted to current permanent civil service employees.

Responsibilities

Supervise Senior Airport Communications Dispatchers and other subordinate staff; oversee daily operations of a 24/7 public safety communications center, dispatch services, and customer service.

Maintain radios, public address system, and other communication equipment; direct testing of the Airport Central Alarm System; monitor elevator, garage, fire, and parking-lot hold-up alarm systems.

Represent the airport department in presenting and proposing design changes or additions to the communication system; prepare initial drafts of specifications for new communication equipment.

Develop and administer training programs and standard operating procedures; prepare and conduct performance evaluations; recommend corrective or disciplinary actions.

Oversee maintenance of records and statistics of emergencies; maintain confidentiality of information; prepare, present, and maintain departmental reports; conduct investigations of staff-related complaints and document findings.

Assist in budget preparation for the communications section; attend meetings or trainings and work on special projects.

May drive a vehicle during mobilization and evacuation to transport personnel and equipment to a backup site.

Minimum Qualifications

Current Permanent Civil Service City Employee in Class 9203, who passed probation.

Education:

Possession of a high school diploma or equivalent (G.E.D. or High School Proficiency Examination).

Experience:

Four (4) years of verifiable experience as a public safety dispatcher in a multi-frequency computerized dispatch/communications center, including two (2) years of supervisory experience equivalent to Class 9203 Senior Airport Communications Dispatcher.

License and Certification:
Possession and maintenance of a valid POST (Peace Officers Standards and Training) certificate and a valid State Motor Vehicle Operator's License.

Substitution: Completion of a twelve (12) month program equivalent to the City and County of San Francisco's Airport Communications Dispatcher Trainee Program may substitute for one (1) year of the required work experience.

Special Requirements: Special qualifications including knowledge, abilities, education, experience, or license may be established for individual positions.

Selection Procedure / Examination Requirements

Job Application / Preliminary Questionnaire — Applicants must fully complete the job application and preliminary questionnaire. Information from resumes does not substitute for the information on the application.

Supplemental Questionnaire - Training and Experience Assessment (100% Weight) — All candidates must complete the supplemental questionnaire as part of the application. It will determine eligibility, score, and rank on the eligible list. Include all work experience, education, and training in the application; information is subject to verification.

Eligible List / Score Report: A confidential eligible list will be created for certification. The list/score report may be changed after adoption by the Civil Service Commission. The duration of the eligible list is six months and may be extended with approval.

Terms of Announcement and Appeal Rights: Applicants must follow the provisions of this announcement. Appeals procedures are described in Civil Service rules. For more information, refer to the Civil Service Commission website.

Additional Information Regarding Employment: Applicants will receive confirmation emails for submissions. Ensure your registered email address is accurate and up-to-date. If you have questions, contact the exam analyst at the provided email.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or other protected category under the law.

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