Program Coordinator

Position Title:

Program Coordinator Department Name: GGU Worldwide Position

Reports To:

Associate Director of Administration and Partner Support, GGU WWFLSA STATUS:
Salaried Salary Range: $70,304.00

Benefits:
The University's comprehensive benefits program

Days &

Hours:

Monday through Friday, 37.5 hours per week. The standard work schedule is 9:00 am to 5:30 pm, maybe adjusted. A flexible schedule may require evening and weekend hours.

BASIC FUNCTION AND SCOPE:

The Program Coordinator provides timely, high-level administrative and academic support to GGU Worldwide’s Deans and Faculty Directors. This position is responsible for supporting the day-to-day administrative and coordinative operations of various international partner programs, requiring strong attention to detail, excellent interpersonal skills, cross-cultural communication, technical and AI skills, a commitment to student-centered service, academic quality assurance, and accreditor compliance. The role demands the ability to multi-task and adapt to varied responsibilities and time zones across GGU Worldwide programs, stakeholders, platforms, and geographies.

The Program Coordinator provides dedicated administrative and logistical support to GGU Worldwide’s partnerships.

ESSENTIAL FUNCTIONS:

Work collaboratively as part of the GGU Worldwide administrative team to deliver timely, quality, and focused care and support to students, faculty, staff, and partners.

Assist Faculty Directors with course scheduling, syllabi management, instructor selection, student evaluations, timesheet tracking, record keeping, and other academic operations.

Support Faculty Directors with pre-admission, enrollment, verification, course enrollment, attendance monitoring, student standards status, WASC reports, translation/interpretation, and academic quality initiatives and etc.

Use platforms such as Curriculog to support curriculum changes and Smartsheet to manage course schedules.

Serve as the point of contact for partner adjunct faculty onboarding, support, and coordination.

Assist Dean and Associate Dean with special projects and doctoral programs.

Assure GGU Worldwide courses and programs in the GGU Catalog, all websites, and social media pages, and marketing materials are up to date.

Course schedule planning, coordination, confirmation, and oversight.

Help Faculty Director and Deans monitor faculty-student course engagement.

Coordinate with other university departments, including Student accounts, Division of Student Success, facilities, schools, among others.

Assist deans, faculty directors and faculty on outreach, partner relations, and students’ associations.

Schedule and coordinate appointments and meetings; utilize strong judgment in managing priorities of requests and escalating as necessary for resolution and/or prioritization.

Prepare documents, reports, agendas, presentations, and related materials.

Assist with on campus and off campus events, orientations, immersions, commencement, and other activities.

Other duties as assigned.

Education requirement:

Bachelor's degree;
Master’s degree a plus Years of experience:

Two to five years’ experience in academic program support role or similar is preferred.

Knowledge of:

English and other languages is preferred but not required.

Curriculog, Salesforce, Colleague, and Smartsheet are preferred but not required.

AI tools, Linked In, and short messaging apps including Whats App, WeChat, Viber.

Direct job-related requirements:

Familiarity with CRM and learning management systems

High level of proficiency with modern office practices, procedures, equipment, and software, including Microsoft Office Suite, Zoom, MS Teams and other office technology.

Skills and abilities:

Ability to work on-site at the San Francisco, California…