Senior Agent Strategy Manager, Health Systems

Building Healthcare That Remembers

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 270 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

Assort Health is changing how health systems connect patients with care through AI. We’re hiring a Senior Agent Strategist, Health Systems to lead some of our largest and most complex customer partnerships.

You’ll work with executive, operational, clinical, and technology leaders to improve patient access and organizational performance. You’ll own each relationship from launch through renewal and expansion while coordinating the teams responsible for delivering results.

You should bring deep experience from healthcare or health tech and understand how provider organizations operate.

• Guide complex relationships from launch through adoption, renewal, and expansion.

• Define customer goals, success measures, risks, growth opportunities, and plans for delivering ROI.

• Build trust across executive, operational, clinical, and technology stakeholders.

• Coordinate governance, decisions, timelines, and work streams across Assort and the customer.

• Translate customer needs into clear feedback for Implementation, Product, and Engineering.

• Travel up to 25% for executive meetings, presentations, and onsite partnership work.

• 5+ years of relevant experience
  , including at least 3 years working in healthcare or health tech.

• Experience in Customer Success, Account Management, Consulting, Implementation, or a related strategic role.

• Experience owning complex accounts across adoption, retention, renewal, and expansion.

• Strong knowledge of healthcare operations, patient access, and provider organizations.

• Strong executive communication and the ability to navigate complex stakeholder environments.

• Experience leading programs across multiple teams, priorities, and work streams.

• Strong product aptitude, sound judgment, and comfort working independently.

• Experience helping customers adopt AI, automation, or other emerging technology.

• Experience building customer programs or operating processes from the ground up.

• Experience at an early-stage startup or rapidly growing company.

• Competitive Compensation – Including salary and employee stock options so you share in our success.

• Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• Flexible PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• Meals & Snacks – Lunch, dinner, and snack…