West Coast Workplace Manager Rippling · On-site — ago

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

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Rippling is looking for a West Coast Workplace Manager to own the day-to-day operations and operational readiness of our West Coast offices. This is a hands-on leadership role for someone who can move fluidly between strategy and execution. This role is ideal for someone who is highly organized, resourceful, calm under pressure, and energized by solving real operational problems.

You will be the operational point person for our West Coast workplace footprint, with focus on our San Francisco HQ, Seattle, and Austin offices. You’ll manage onsite workplace teams and vendors, translate business needs into practical operating plans, and build the playbooks, processes, and feedback loops that help our Workplace team scale without adding unnecessary complexity.

• - Lead the daily operations of Rippling’s West Coast workplace operations, with a strong focus on our San Francisco headquarters.
• - Manage, coach, and develop a team of Workplace Coordinators through practical ownership of projects, documentation, systems, and cross-functional work.
• - Proactively identify issues, respond quickly to employee needs, and ensure operational standards are being met in real time.
• - Oversee core workplace services including facilities, janitorial, supplies, mail/package handling, food and beverage, conference rooms, visitor support, and general office readiness.
• - Use data from tickets, employee feedback, walkthroughs, incidents, and team observations to identify patterns and improve the employee experience.
• - Support office openings, moves, decommissions, and other workspace changes as part of the team’s broader operational rhythm.

• - Create, improve, and standardize workplace programs, SOPs, playbooks, and trackers that help the global Workplace team operate consistently across offices.
• - Identify manual or repetitive workflows that should become templates, automations, dashboards, forms, or lightweight internal tools.
• - Balance consistency with local office nuance, ensuring standards are useful in practice rather than theoretical.
• - Build practical project plans, timelines, employee communication plans, and onsite readiness plans for major workplace changes.

Manage vendors, budgets, and operational partners

• - Manage regional vendors, ensuring vendors meet quality, responsiveness, cost, and service expectations.
• - Own vendor escalations and recurring business reviews, translating feedback into clear corrective actions.
• - Support budget planning, invoice review, and purchase approvals for West Coast workplace operations.
• - Make practical tradeoffs that reflect Rippling’s operating principles: frugality, urgency, and high standards.
• - Evaluate when to insource, outsource, renegotiate, simplify, or change vendors…