Pricing and Packaging Manager

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone?
Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 Hotel Tech Awards , including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

We're looking for a Pricing & Packaging Manager to own one of the highest-leverage functions in the company: how Canary's products are structured, priced, and brought to market as a coherent commercial offer.

This high-visibility, highly cross-functional role on the Product Marketing team is equal parts analysis and strategy. You'll build the models, run the competitive benchmarks, create pricing proposals, develop the packaging architecture, and produce the internal and external narratives on pricing. You'll work closely with leaders in Product, Sales, Marketing, Finance, & Account Management.

• Pricing Architecture. Own and maintain Canary's pricing strategy across the full product portfolio. Define pricing models (per property, per room, usage-based, tiered, bundled), set price points informed by market benchmarks and willingness-to-pay research, and build the internal documentation that makes pricing decisions transparent and defensible.
• Packaging Strategy. Design and evolve how Canary's products are packaged — what goes in which tier, what's an add-on, what's a platform play, and how the overall structure supports both new logo acquisition and expansion revenue from the existing customer base.
• Competitive and Market Intelligence. Build and maintain a current read on how competitors price and package. Conduct willingness-to-pay research and market benchmarking on a recurring basis, from launch through maturity.
• Financial Modeling and Impact Analysis. Build the models that underpin pricing decisions: revenue impact projections, scenario analysis, sensitivity testing, and post-change measurement.
• Cross-Functional Partnership. Pricing decisions touch several functions. You'll work directly with each to align on strategy, testing, and implementation.
• Internal Narrative and Enablement. You'll develop the internal frameworks, one-pagers, and training materials that help the sales team understand and sell Canary's pricing with confidence — including how to handle objections, discounting guardrails, and deal-level guidance for edge cases.

• 6-8+ years of experience with at least 3…