CX & Enablement Lead
Listed on 2026-10-18
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Business
Sales & Marketing, Professional Development
Harvey is building a world-class support function, and the pace at which our product evolves means enablement is the infrastructure our customer experience runs on. We're looking for a Manager of CX Knowledge & Enablement to build that infrastructure and lead the team that owns it.
The function is new as of this quarter. Reporting to the CX Operations Manager, you will manage the Enablement team and own the knowledge infrastructure that customer-facing and AI-assisted work runs on, along with
This is a genuine role to take on the CX Knowledge & Enablement Lead role at Harvey.
This role, CX Knowledge & Enablement Lead at Harvey, could be your next career step.
Are you ready to take on the CX Knowledge & Enablement Lead role at Harvey?
We would love to welcome a new CX Knowledge & Enablement Lead to our group in San Francisco, CA, United States.
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