Sales Strategy and Operations Manager

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations.

With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

At Box, we're transforming how the world works together. Our Commercial Sales business is at the center of this vision and requires dedicated operational support to establish a predictable rhythm of business and deliver the clear insights needed to drive performance. We are seeking a strategic, analytical, and highly motivated Manager, Commercial Sales Strategy and Operations, to help shape our GTM motion across Demand Generation, SMB, Mid-Market, and Online Sales.

In this high-visibility role, you will partner closely with Sales and Marketing leaders to support a highly efficient, data-driven revenue operation. Your work will span the entire funnel: from top-of-funnel and self-serve PLG through SMB and Mid-Market deal execution. You will bring structure to complex business questions and processes, support rigorous forecasting, pipeline monitoring, and planning cadences, and develop the analyses and recommendations that inform leadership decision-making.

The ideal candidate is a strategic and practical problem-solver who can balance structured analysis with the urgency and ambiguity of a dynamic sales organization. You bring a strong understanding of SaaS sales mechanics and an interest in product-led motions, along with the ability to translate complex data into clear, actionable insights. If you excel at building rigorous frameworks, communicating effectively with senior stakeholders, and driving meaningful impact at scale, this role is for you.

• Support the rhythm of business: Help establish and manage rigorous operational cadences, including weekly forecasting, pipeline reviews, and Quarterly Business Reviews (QBRs). Drive consistent reporting, preparation, and follow-through across Commercial teams.

• Support planning and prioritization: Develop the analyses and recommendations that inform territory design, account prioritization, capacity planning, and resource allocation.

• Unify the Commercial funnel: Connect insights across Demand Generation, PLG activity, and sales execution. Identify root causes behind performance gaps and customer friction, and help design scalable operational, analytical, and tooling solutions.

• Deliver actionable insights: Own recurring reporting and ad hoc analysis required to track business performance and pipeline health. Translate complex data into clear, actionable insights that inform leadership's daily decisions and longer-term strategy.

• Optimize sales processes: Analyze the buyer journey and sales funnel to identify bottlenecks and opportunities for improvement. Help implement structured workflows that reduce operational friction and improve sales velocity, win rates, and conversion efficiency from lead to closed-won.

• Drive cross-functional alignment: Partner with Commercial Sales, Marketing, Strategic Finance, and other cross-functional stakeholders to align on shared OKRs, standardized metrics, and coordinated go-to-market motions.

• Contribute to sales strategy: Translate ambiguous business questions into structured analyses and frameworks that support the growth of the Commercial business. Partner with Sales and Marketing leaders to turn recommendations into practical programs and initiatives.

• Drive AI adoption: Identify and help operationalize practical…