Forward Deployed Expert

Trebellar is the AI platform for corporate real estate. Enterprise CRE teams use Trebellar to turn fragmented lease, space, and occupancy data into a single decision-making layer — replacing spreadsheets and guesswork with an AI-native system of record. We're backed by Blossom Capital, with participation from Jack Altman and Semil Shah (Haystack), and we're a small, fast-moving team building category-defining infrastructure for one of the largest, least-modernized categories of enterprise spend.

You'll work directly with enterprise customers after implementation, primarily through virtual working sessions, with onsite engagement where it adds value. You'll help them operationalize Trebellar and integrate it into the way they plan, analyze, and make real estate decisions.

As an experienced real estate and workplace practitioner, you'll combine industry expertise with deep knowledge of the Trebellar platform to design workflows, build planning scenarios, and help customers solve complex business problems across the platform's capabilities. You'll work alongside customer teams, building with them rather than simply training them.

This is a builder role. The foundational ideas for this role are taking shape, but the function itself still needs to be built. You'll help define the engagement model, methodologies, playbooks, and best practices for how Trebellar partners with customers after implementation, creating repeatable approaches that accelerate time to value while driving lasting adoption and better decisions.

Workflow design and operationalization

• Understand how each customer's real estate organization plans, analyzes, and makes decisions, then help embed Trebellar into those workflows.

• Design and implement workflows across Portfolio Planner, Explorer, AI, reporting, and other platform capabilities.

• Build planning scenarios, reports, dashboards, AI prompts, and other customer-specific solutions that support meaningful business decisions.

• Help customers adapt existing processes, governance, and operating rhythms to fully leverage the platform.

• Turn one-time project work into repeatable operational workflows that become part of how customers run their business.

Time-to-value and engagement delivery

• Own the delivery of your assigned customer work streams, translating business objectives into practical solutions within Trebellar.

• Work with the Customer Success Manager (CSM) to prioritize the workflows and use cases most likely to create meaningful customer value early in an engagement.

• Coordinate closely with the CSM, Product, Engineering, and Implementation teams to remove blockers and maintain momentum.

• Balance multiple customer engagements while maintaining a high standard of quality and customer partnership.

• Help define how Trebellar scopes, delivers, and measures Forward Deployed Consulting engagements as the function evolves.

Customer capability and knowledge transfer

• Build customer capability through collaborative working sessions rather than traditional product training.

• Transfer knowledge continuously throughout each engagement so customer teams develop confidence while work is being completed.

• Create reusable templates, documentation, and best practices that support long-term customer success.

• Leave customers with the knowledge and capability to independently sustain and expand the workflows established during the engagement.

Real estate and workplace advisory

• Apply practical experience in corporate real estate, workplace strategy, portfolio planning, occupancy planning, and workplace analytics to customer engagements.

• Help customers evaluate trade-offs, improve planning processes, and strengthen decision-making through better use of data.

• Serve as a…