Early Learning Program Enrollment Specialist

Wu Yee Children’s Services believes nothing is more essential than excellent child care and education for all our children, right from the start.

Early Learning for All Program Enrollment Specialist works with families to evaluate program eligibility performs intake interviews and subsidized childcare needs assessments with all eligible families including fully funded tuition and tuition credit program. Counsels and assists families in locating childcare services and provides appropriate supportive services and community resources.

Location: 880 Clay St San Francisco CA (Req #1661)

Full time 40 hours per week - Onsite

• Conduct timely childcare eligible and need intake Interviews according to program guideline.
• Counsel and maintain monthly caseload with accessing childcare subsidies.
• Maintain a digital ELFA family file for all families under your caseload.
• Enroll income eligible families into the Early Learning for All Programs and directed by the Program Supervisor and Program Manager.
• Orient families and childcare providers to childcare Early Learning for All program including fully funded voucher and tuition credit program.
• Ensure families are in compliance with program regulations and policies.
• Perform accurate and timely data entry relevant to caseload and in accordance with program and policy. requirements.
• Document phone conversations and case intake with parents, childcare providers, and other social services providers.
• Respond to inquiries and provide timely communication to Program Tuition Specialist. Assist with coordination regarding client's childcare status, to ensure timely and accurate provider payments.
• Assist and guide new and existing families through the ELSF during their application, selection, and enrollment process.
• Collaborate with Resources and Referral Specialist to support families get childcare and provide appropriate supportive Referral Specialist to support families get childcare and provide appropriate supportive services and community resources.
• Conduct file review to ensure quality assurance.
• Assist Tuition Specialist to support child care providers regarding attendance records and payment issues.
• Maintain ongoing communication and follow-up with parents, childcare providers, and other social service providers regarding the childcare needs of clients, including policies and procedures of programs.
• Attend and proactively participate in all meetings relevant to services delivery and staff professional development.
• Assist to conduct workshops and orientations for parents as needed.
• Participate in department team projects, cross training and participate in agency activities as needed.
• Report on suspected child abuse and follow up as mandated.
• Other duties as assigned including participating in ongoing professional development and handling additional tasks as required to support the overall goals and operations of the Early Learning for All program.

• Excellent interpersonal skills
• Good verbal and written communication skills
• Strong organizational skills and ability to multi-task
• Knowledge of San Francisco community resources
• Experience working with limited English speakers and diverse populations
• Proficient with MS Office Suite and working knowledge of database
• Be a team player and support colleagues

Ability to work some evenings and weekends

• Bachelors degree in education or public dministration and accounting or related field.
• Two Years' work experience in state or federal child care subsidies field, or Early Head Start programs.
• Bilingual and biliterate in Spanish /English a plus.
• Excellent written and oral communication skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:

• Frequently walks, uses hands and fingers to handle or feel objects, tools, or controls, and frequently talks and hears.
• Often required to stand, sit, reach with hands and arms; and stoop, kneel, and crouch, bed squat or crawl.
• Ability to lift carry up to 25…