Digital Media Designer

Where it all began…

In 1951 SF Fire Credit Union first opened its doors from a modest 10′ × 15′ office space in 17 Engine. It was from those humble beginnings—where everyone pitched in to help one another in their community—that the organization forged its way of business forever. Today, the San Francisco-based credit union has grown to $1.7B in assets and a membership that extends from the regional firefighters we trace our roots back to throughout our many neighbors in San Francisco, San Mateo and Marin Counties.

Our members benefit from the ideas and principles that have shaped us:
Shared trust, continuous innovation of products and services, competitive rates, and excellent member service. These qualities foster a true sense of member-ownership and strengthen the credit union’s bond with the people for whom this credit union was created.

There are a few things we look for those we hire at SF Fire Credit Union, regardless of role or team.

• First, do they align with our values?
• Be Personal – Walk the Member/Employee Path
• Be a Leader – Empower, Collaborate, Own
• Be Outside the Box – Innovate, Educate, Engage
• Be Real – Integrity and Transparency Matter
• Be the Connection – Serve our Community
• Second, will they thrive in a culture like ours, where we default to trust, embrace feedback, and desire to innovate?
• Finally, do they share our vision to help empower members to accomplish their dreams and build lasting financial security in whatever way is most relevant to their role?

Most days it feels more like going to work with a big family. Whether it’s a potluck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, are motivated by a higher purpose, and always bring an “in-this-together” attitude.

While we’re driven to do great work, we also value real work/life balance.

This role will be instrumental in helping to amplify the SF Fire Credit Union story and help us increase visibility in the communities we serve. You should live and breathe social media, video creation, design and be a strategic thinker. A strong understanding of social media, digital platforms, and emerging technology and media trends is required. You'll have an active role in launching digital campaigns and assisting with ever-growing and evolving marketing initiatives.

• Work with the Marketing team to produce visual content that supports our credit union and departmental goals
• Create still and animated media for social media, ad platforms, and other platforms that align with our visual brand identity and narrative
• A thorough understanding of social media platforms and trends, what attracts attention and engagement
• Strong video and audio production and editing skills
• Design creative assets independently, but also have the ability to work with other designers or agencies for production needs
• Occasional after effects, gif/video editing, re-sizing, and Tik Tok/IG filter creations
• Work with creative director and marketing partners to build out treatments for video ideas, create scripts and shot lists, and manage a production schedule.
• Guide the production of externally-produced pieces, from animated shorts to documentary-style clips, social cuts, ad spots, web series, and interview bits.
• Help identify compelling story ideas and filter what should/shouldn’t be produced as a video segment vs. graphic design, info graphic, still photos, or other content format.
• Assist with marketing campaigns and promotions by working with cross-functional credit union teams and third-party partners, where needed
• Assist with quality control of all digital campaign content
• Monitor competitive landscape to track industry trends around social media, video, audio and new technologies (such as generative AI) and share insights with the team
• Project manage occasional large omni-channel campaigns and initiatives
• Attend and provide event support by capturing photos and videos to be used internally and on social media (occasionally on the weekends)
• Organize and manage…