Senior Product Designer

We believe that communication belongs to everyone. Text Now is redefining how people connect by combining simplicity, intelligence, and accessibility. We’re a team of curious builders using technology to make communication more affordable and powerful for millions of users every day.

Customers should feel the difference. The product has to be clear, trustworthy, and easy to use. People have to understand what they have, what works, and what to do next.

We’re looking for a Senior Product Designer who can help deliver great experiences for our customers.

What You'll DoYou will own how the experience flows. The structure, the sequence, and the path a person takes through the product. The job is to solve the problem, then make the answer elegant, simple, and fluid.

You’ll be expected to:

Find the real problem, then design the simplest experience that solves it Shape how the product flows: the structure, the sequence, and how one step leads to the next Drive elegance and simplicity. Take out what the customer does not need

Make the experience fluid, so moving through the product feels obvious

Use AI to multiply your creative vision. You keep the judgment about what is worth making and what is good Round-trip the work between the canvas and prototypes people can use, so the intent survives both

You Will Be a Match IfYou design how a product works. Your best work is flows, structure, interaction, and whether a person understands itYou hold a high bar for what customers actually experience

You have strong judgment. You can tell a considered experience from an average one, and you will throw the average one outYou are comfortable with ambiguity

You use AI as part of how you design, and the decision stays yours

You write clearly. A few sentences can carry the decision, the constraint, and the tradeoff

How the Team Operates Design solves the problem with the team. It does not arrive after the direction is setThe bar is elegance, simplicity, and an experience that feels fluid

We critique the thing a customer would feel: clarity & coherence AI multiplies creative vision. Taste and judgment stay with the designer

Work moves from the canvas into prototypes, and back, until the thing you can use is the thing you meant

The product should feel like one product

We use the product. The quality bar is what a customer feels

You Might Be a Good Fit If5+ years of experience designing consumer productsA portfolio that shows how an experience flows: structure, sequence, and the simplest solution to a hard problem

You use AI to multiply your creative vision, you keep the judgment, and you can round-trip between the canvas and a prototype

Bonus:
You have shipped products or experiences in your spare time

Compensation

The expected base salary range for this role is:

Canada (Waterloo, ON): CAD $156,800 - $224,000

United States (San Francisco / Bay Area): USD $209,200 - $298,800

Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

Our goal is to offer a competitive package that reflects the impact and expertise you bring to the team.

AI usage:
We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team.

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