Product Designer

Health systems still run critical operations like staffing, labor planning, and capacity on spreadsheets, phone calls, and guesswork.

Vitalize is building the AI operating system for how health systems manage labor and capacity. The impact is real: we save hospitals millions in unnecessary labor spend, give clinical leaders back 10–20 hours every week, and are often the reason staff and leaders stay.

We’re trusted by leading health systems across the country and have raised more than $31M from top healthcare and technology investors, including our own customers.

We hire and grow everyone against the same four values. Each one comes from a real Vitalize story—interview with us to hear them!

• Push the Car. Step in regardless of role. We help wherever we're needed, own problems end to end, and don't stay in our lane. People can count on us.

• Premier 1K. We show up for our customers, always. Nearly everyone visits a customer site in their first month, and customer feedback informs everything we do.

• Run Towards the Ugly. Name the ugliest truth first, then propose the fix. Candor over comfort—we call out what's broken, and never get complacent. This shapes our craft.

• Think Bigger Fridays. See the gap, fill it—no permission required. Every decision is an experiment: we run it, let the results decide, and drive real impact from day one.

Design at Vitalize is grounded in a deep understanding of the people and systems that power healthcare. We spend time in hospitals, learn how work happens from the frontline to the C-suite, and use those insights to design products that make complex operational decisions easier. We care deeply about craft, but we believe great design starts with getting the workflow right—not just the interface.

As a small team, we work closely with Product and Engineering, share work early, challenge each other’s thinking, and stay close to the customers using what we build.

You’ll be the third product designer at Vitalize, joining at a stage where you’ll help define not just what we build, but how we design. You’ll set the design direction for our most complex and strategic product areas, partnering closely with product and engineering leadership to turn ambiguous, high-stakes problems into clear, intuitive experiences.

We want design at Vitalize to be AI-first, and we’ll be honest: we’re not there yet. We’ve started using AI for early exploration and prototyping, but we don’t have a consistent workflow or clear best practices. A big part of this role is changing that. You’ll help define what an AI-first design process looks like here: how we use AI to explore more ideas, prototype faster, and get to real customer feedback sooner, without lowering the craft bar.

You’ll also shape how AI shows up in the product itself, design across data-dense, AI-powered workflows, lead the evolution of our design system, and set a consistently high bar for everything we ship as Vitalize scales.

• Build our AI-first design workflow: figure out how AI fits into every stage of our design process, from exploration and prototyping to production. Set the best practices, workflows, and quality standards the team adopts

• Lead by example: use AI daily to explore, prototype, and test ideas quickly, then bring the strongest directions to production quality

• Set design direction across the product: lead design for our most complex, cross-cutting product areas from discovery through launch, and shape the long-term product vision alongside Product and Engineering leadership

• Design complex, workflow-heavy experiences: make data-dense operational tools intuitive for users ranging from central staffing teams and unit managers to frontline clinicians

• Shape…