Valet

Responsibilities

The Valet delivers five-star service to all residents, family members, and guests by assisting them in a friendly, efficient, courteous and professional manner. This individual provides valet parking services to safely and efficiently move resident and guest automobiles to a designated parking location while following Company policies and procedures. This individual completes tasks including, but not limited to, opening and closing doors for customers, assisting customers with carrying their belongings to and from their cars, and providing directions or other helpful information about the local area.

• Handle all resident and guest interactions with the highest level of hospitality and professionalism.
• Warmly welcome every resident and guest to the community.
• Assist guests with opening and closing of vehicle doors, assist with luggage and other belongings.
• Valet cars for residents, guests and family members maintaining an orderly flow of traffic.
• Inspect vehicles for existing flaws and record what is found to limit any claims or disputes.
• While valeting, drive vehicle to a specific spot in the valet parking lot, secure and note the space the vehicle is parked in, tag and log the vehicle, manage keys and claim tickets, and return the tag and keys to the valet key booth.
• Manage parking area, by putting up and taking down barricades, directing traffic, and more.
• Follow proper safe driving procedures and safety protocol at all times.
• Inspect exterior of property, including the garage and front lobby.
• Vacuum front entrance and lobby when required.
• Maintain cleanliness of the entry including the glass doors and windows.
• Deliver packages and groceries when required.
• Manage name plate installation for resident parking.
• Escalate issues to management or other team members as required.
• Understand and actively participate in Environmental, Health and Safety responsibilities by following established Coterie and state policies, procedures, trainings, and team member involvement events.
• May perform other duties as needed and/or assigned.

• High school diploma or general education degree (GED); or one (1) to three (3) months of related experience and/or training; or equivalent combination of education and experience.
• Experience with car stacker systems preferred.
• Must be fully vaccinated and provide vaccination record card at time of hire.
• Strong communication skills, both written and verbal. Bilingual Spanish speaking abilities preferred.
• Ability to work flexible work hours due to demands of position; work schedules will include some evenings and weekends.
• Ability to drive vehicles with both standard and automatic transmissions.
• Ability to monitor and coordinate basic car servicing, such as changing oil or tires, jumping a car, and more.
• Position requires driving responsibilities.
• Must satisfactorily meet and be in compliance with Coterie’s Motor Vehicle Record Policy standards.