Mid-Market Customer Success Manager — Hospitality SaaS
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-12
Listing for:
Canary Technologies
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading hospitality software provider in San Francisco is seeking a Mid-Market Customer Success Manager to ensure customer satisfaction and retention with hotel partners. The ideal candidate will have 2-3 years of experience in account management or customer success within a B2B SaaS environment. Responsibilities include engaging with clients, monitoring customer health metrics, and conducting Quarterly Business Reviews. Competitive benefits include professional development opportunities and travel reimbursement.
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