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Technical Support HelpDesk/Support

Head of Global Support & Customer Excellence

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Mintlify
Full Time position
Listed on 2025-12-11
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A tech company based in San Francisco is looking for a Head of Support to lead their customer success initiatives. The role requires 4-10 years of experience in customer success, emphasizing a technical mindset and the ability to manage high-quality support systems. Ideal candidates will have demonstrated success in creating efficient support operations with distributed teams while obsessing over customer outcomes.

This mid-senior level position offers competitive compensation, equity, and benefits including health insurance and wellness stipends.
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