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Customer Success Mgr./ CSM

VP, Customer Success — Scale Impact in Public Sector

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: OpenGov
Full Time position
Listed on 2025-12-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
A technology company for public services in San Francisco is seeking a Vice President of Customer Success to own the strategy and execution of their Customer Success organization. This leader will manage a team focused on customer adoption, outcomes, retention, and expansion, ensuring measurable impacts for clients. Ideal candidates should have over 12 years of experience in enterprise SaaS roles, strong leadership skills, and a passion for operational excellence in customer success management.
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