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Global Director of Customer Success
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-01-01
Listing for:
User Testing Company
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
An innovative tech organization seeks a strategic Director of Customer Success & Renewals to oversee international teams across EMEA and APAC. This pivotal position includes driving customer value and managing the full customer lifecycle. Ideal candidates will have over 8 years of SaaS experience in customer success or account management, strong commercial acumen, and excellent communication skills. You will lead contract negotiations and develop high-performing teams to foster customer adoption and retention.
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