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Technical Support HelpDesk/Support

Strategic Enterprise Customer Success Leader

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Factory
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A technology company is seeking an Enterprise Customer Success Manager in San Francisco. The role entails managing strategic accounts and driving the adoption and success of their technical products. Candidates should have 2-4 years of experience in customer-facing roles, strong technical fluency, and a builder mindset. The position involves relationship management, operational success planning, and providing hands-on support to customers.

This is an exciting opportunity to shape customer experiences and contribute to company growth.
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