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Content Lead, Customer Advocacy — Americas

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Ashby
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading tech company in San Francisco is seeking a Content Lead for Customer Advocacy to transform how they tell customer stories and build a robust advocacy program. The ideal candidate will have strong editorial taste, creativity, and operational rigor, with the ability to bridge customer relationships and community dynamics. This role includes reimagining case studies, monitoring community sentiment, and strengthening internal voices to promote user-generated content.

Join a passionate team dedicated to excellence and creativity.
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