Weekend Concierge

Weekend Concierge – Planned Companies, San Francisco, CA.

Location: San Francisco, CA.

Schedule: Saturday & Sunday 3:00 pm – 11:30 pm.

Pay: $23.25 per hour.

Summary: Planned Companies’ clients realize that welcoming tenants, guests and vendors is as important as keeping the property presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are available to all.

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
• Document, secure, and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor the lobby, and maintain and control keys & access cards.
• Maintain a standing position, ensuring high-level customer service expectations without distractions such as phone use, leaning, etc.
• Sign an NDA and comply with fair housing regulations.
• Meet with the on-site manager (virtual) during a meet-and-greet to ensure a proper fit.

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self‑assured, and able to multitask with good time management.
• Ability to lift up to 50 lbs when needed.

• Full‑time employees (30 or more hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
• All employees (full‑time and part‑time) are eligible to participate in the company’s 401(k) plan with an employer match.

EEO Statement: Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.