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Customer Success Mgr./ CSM Bilingual

Customer Success Manager: Onboarding to Product Impact

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Jack & Jill/External ATS
Full Time position
Listed on 2026-01-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 200000 - 250000 USD Yearly USD 200000.00 250000.00 YEAR
Job Description & How to Apply Below
A B2B SaaS company seeks a Customer Success Manager in San Francisco. In this hybrid role, you will drive customer success from onboarding to expansion, directly shaping the product. Responsibilities include managing customer relationships, guiding product adoption, and influencing future developments. Candidates should have at least 2 years of experience in customer success, a passion for advocacy, and a proven track record in early-stage SaaS environments.

This position offers significant impact and an opportunity to contribute to customer success.
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