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Customer Support Specialist: Supply Chain & Field Issues

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Qcells North America
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 72000 - 85000 USD Yearly USD 72000.00 85000.00 YEAR
Job Description & How to Apply Below

Hanwha Q CELLS America Inc. (HQCA) is seeking a Customer Support Specialist who will be the primary contact for material issues across QDD.

You will triage, document, and communicate resolutions for field challenges such as missing items, wrong shipments, or change orders, while helping to build scalable SOPs and decision trees. This founding role requires strong organizational and communication skills, with ERP/ticketing experience and travel up to 10% to support field ops.

Join us at Qcells North America as our next Customer Support Specialist:
Supply Chain & Field Issues in San Francisco, CA, United States.

Are you ready to take on the Customer Support Specialist:
Supply Chain & Field Issues role at Qcells North America?

We would love to welcome a new Customer Support Specialist:
Supply Chain & Field Issues to our team in San Francisco, CA, United States.

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