Senior Customer Success Manager — Enterprise AI Insurance
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
Fulcrum, Inc. is seeking a Senior Customer Success professional to own a portfolio of 25–30 brokerage accounts from go-live to renewal. You’ll drive onboarding, adoption, and renewals, coordinating with Deployment Strategists and product teams to ensure real production usage and measurable ROI.
You will be the customer’s primary contact, building trust, delivering value, and expanding adoption across teams. This role requires in-person work in San Francisco five days a week.
Step into the Senior Customer Success Manager — Enterprise AI Insurance role at Fulcrum, Inc. in San Francisco, CA, United States and grow with us.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Customer Success Manager — Enterprise AI Insurance role in the description above.
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