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Senior Customer Success Manager

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Merge
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager - Growth & Renewals

Merge is seeking a Customer Success Manager to build repeatable, customer-centric processes that drive revenue growth. You will own post-sales journeys, from onboarding to renewal, and partner with sales and professional services to ensure customers adopt Merge effectively.

The ideal candidate will have 3+ years in a software CS/AM role, advocate for customers, and take ownership with autonomy in a fast-moving startup environment.

We invite applications for the Senior Customer Success Manager
- Growth & Renewals position located in San Francisco, CA, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Manager
- Growth & Renewals role in the description above.

We appreciate your interest in this position.

Position Requirements
10+ Years work experience
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