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Scaled CS Leader: Retention & Growth

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: United States Digital Space LLC
Full Time position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 157000 - 188000 USD Yearly USD 157000.00 188000.00 YEAR
Job Description & How to Apply Below

BILL is a remote-first fintech company with offices in the San Francisco Bay Area and Draper, UT, delivering high-impact customer success  Scaled Customer Success Manager will own team performance, drive proactive coverage, and coordinate cross-functionally to improve retention and net revenue expansion.

You will lead onboarding for five new Scaled CSMs, manage escalations, and oversee key initiatives with sales, product, and finance, while contributing to a fast-paced growing

We would love to welcome a new Scaled CS Leader:
Retention & Growth to our organisation in United States.

Learn more about the Scaled CS Leader:
Retention & Growth role in the description above.

We appreciate your interest in this position.

Join United States Digital Space LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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