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Mid-Market SaaS Customer Success

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Ivo
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Mid-Market SaaS Customer Success - Growth & Renewals

Ivo is seeking a Mid Market Customer Success Manager to own a growing portfolio of mid-market SaaS accounts in San Francisco. You will lead onboarding, adoption, and renewals at scale, while acting as the trusted advisor across a broad book of business.

The role emphasizes scalable processes, data-driven renewal opportunities, and effective cross-functional collaboration to drive customer value and retention.

This is a strong opportunity to take on the Mid-Market SaaS Customer Success
- Growth & Renewals role at Ivo.

We are seeking a motivated Mid-Market SaaS Customer Success
- Growth & Renewals to join Ivo in San Francisco, CA, United States.

Consider building your career as a Mid-Market SaaS Customer Success
- Growth & Renewals at Ivo.

The Mid-Market SaaS Customer Success
- Growth & Renewals position in the Management & Operations, Sales field is open for applications.

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