Strategic Customer Success Manager - Bay Area
Listed on 2026-10-10
-
Customer Service/HelpDesk
Customer Success Management -
Business
Customer Success Management
Rootly is seeking a dedicated Customer Success Manager to guide customers through onboarding, configuration, and ongoing adoption of our incident management platform. You will collaborate with the Sales team to craft strategic engagement plans and build relationships with key decision-makers to maximize value and reduce churn.
You will leverage product data to identify at-risk accounts, coordinate with Sales and Support for re-engagement, and develop customer enablement materials including
We invite applications for the Strategic Customer Success Manager
- Bay Area position located in San Francisco, CA, United States.
We appreciate your interest in this position.
Join Rootly and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Strategic Customer Success Manager
- Bay Area role at Rootly, based in San Francisco, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).