Scale Customer Success Lead – Programs & Adoption
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Affinity, the AI-first CRM for private capital, is seeking a Customer Success Specialist to manage a global Scale customer portfolio and design scalable, tech‑driven programs from onboarding through renewal and expansion.
You will partner with Scale CSMs, CS Ops, Product, and Lifecycle Marketing to ensure a coordinated customer journey while driving adoption and usage of Affinity features and MCP across the Scale book.
We invite applications for the Scale Customer Success Lead – Programs & Adoption position located in San Francisco, CA, United States.
This is a great position to take on the Scale Customer Success Lead – Programs & Adoption role at Affinity.
As a Scale Customer Success Lead – Programs & Adoption, you will play an important part at Affinity in San Francisco, CA, United States.
The following opening is for a Scale Customer Success Lead – Programs & Adoption with Affinity.
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