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Member Success & Growth Strategist

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Biocom
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 130000 - 150000 USD Yearly USD 130000.00 150000.00 YEAR
Job Description & How to Apply Below

Biocom seeks a proactive Member Success Manager to nurture and grow strategic Member relationships, ensuring maximum value from Biocom’s benefits portfolio. You will own the member journey, drive utilization, and identify expansion opportunities while partnering with internal teams to deliver tailored success plans.

The role emphasizes proactive engagement, data-driven decision making, and cross-functional collaboration to reduce churn, increase revenue, and extend member lifetime value.

As a Member Success & Growth Strategist, you will play an important part at Biocom in San Francisco, CA, United States.

Are you ready to take on the Member Success & Growth Strategist role at Biocom?

We would love to welcome a new Member Success & Growth Strategist to our team in San Francisco, CA, United States.

For the Member Success & Growth Strategist position at Biocom, we are reviewing applications now.

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