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Head of Customer Engineering & AI Activation

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Aircall
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 134000 - 185000 USD Yearly USD 134000.00 185000.00 YEAR
Job Description & How to Apply Below

Aircall is seeking a Manager of Customer Engineering for the North America region to lead a team of Customer Engineers and Scaled Customer Engineers. You will own onboarding, activation and adoption across portfolios, ensuring a smooth customer journey from onboarding to renewal.

You will drive health, GRR outcomes and AI-enabled workflows while coordinating with Partnerships, Enablement and cross-functional teams to deliver repeatable, data-driven success for customers in a fast-moving SaaS

We are seeking a motivated Head of Customer Engineering & AI Activation to join Aircall in San Francisco, CA, United States.

Join Aircall and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Head of Customer Engineering & AI Activation role at Aircall, based in San Francisco, CA, United States.

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