Founding CSM: Shape Onboarding, Adoption & Growth
Listed on 2026-10-12
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Cooper AI is building AI for commercial insurance, taking the manual workload off professionals so they can focus on serving clients and growing their business. You will own onboarding and activation for new customers, partner with customers to drive product adoption, and ensure health and retention of existing accounts.
This is a high-ownership, cross-functional role for someone who thrives in ambiguity. You will define playbooks and customer-success motions that scale as Cooper grows.
This is a strong position to take on the Founding CSM:
Shape Onboarding, Adoption & Growth role at Cooper AI.
Learn more about the Founding CSM:
Shape Onboarding, Adoption & Growth role in the description above.
We appreciate your interest in this position.
Join Cooper AI and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).