Senior Client Success Principal — Enterprise & Retention
Listed on 2026-10-12
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Business
Customer Success Management, Client Relationship Management
Included Health is seeking a Client Success Principal to drive retention, upsell and NPS targets across a portfolio of enterprise clients. You will act as trusted advisor, translate client strategy into measurable outcomes, and resell IH services.
This role emphasizes strategic leadership, cross-functional collaboration, and periodic business reviews with executives. Travel up to 25% is expected; a remote-first culture supports collaboration.
We are looking to fill the Senior Client Success Principal — Enterprise Growth & Retention position at Included Health, Inc. in San Francisco, CA, United States.
We are currently recruiting a Senior Client Success Principal — Enterprise Growth & Retention for our team in San Francisco, CA, United States.
This is an excellent opportunity to take on the Senior Client Success Principal — Enterprise Growth & Retention role at Included Health, Inc.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).