Regional Head, Pooled Customer Success
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management -
Management
Code Rabbit is seeking an experienced Head of Scaled Success to build and run the pooled customer success team in San Francisco. You will design signals-driven workflows, define queue routing, and hire the initial CS managers.
You will partner with the Director and analytics to measure retention and drive scalable customer success motions that align with product maturity. You will bring 5+ years in customer success or technical support for developer-facing products, plus 2+ years of people
We are currently recruiting a Regional Head, Pooled Customer Success for our team in San Francisco, CA, United States.
This is a great role to take on the Regional Head, Pooled Customer Success role at Code Rabbit.
As a Regional Head, Pooled Customer Success, you will play an important part at Code Rabbit in San Francisco, CA, United States.
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