Floor Member Experience Lead
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning
Equinox is seeking an Experience Lead to serve as the standard-bearer on the club floor, delivering immaculate spaces, proactive hospitality, and a seamless member experience. You will supervise floor operations, assist front desk, guide class transitions, and promote spa and Pilates services while upholding CPR/AED protocols and safety standards.
If you enjoy a fast-paced, high-touch environment and have strong communication skills plus a year of customer service, join us.
For the On‑Floor Member Experience Lead position at Equinox, we are reviewing applications now.
We are currently recruiting a On‑Floor Member Experience Lead for our team in San Francisco, CA, United States.
This is a genuine opening to take on the On‑Floor Member Experience Lead role at Equinox.
As a On‑Floor Member Experience Lead, you will play an important part at Equinox in San Francisco, CA, United States.
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