Customer Service Representative
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-10-15
Listing for:
Insurance Relief
Full Time
position Listed on 2026-10-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Customer Service Representative
- San Francisco, CA
Company Overview:
Imagine joining a rapidly growing tech insurance company looking to fundamentally change how the entire insurance industry works; that's the goal!! This insurance agency is in high-growth mode and is blending cutting-edge technology with a stellar client experience! This company is looking to add a Customer Service Representative to be the face of this transformation!! Think Instagram, Facebook, and Snapchat. Those companies reshaped the way society interacts with one another.
This company is doing the same thing in the insurance industry! Come join us to change the world!
What’s in it for you?
- Compensation: $23 - $28/hour depending on your experience
- Schedule: Monday
- Friday workweek - Benefits: Full suite of benefits including medical, dental, and vision coverage
- Paid Time Off: Paid time off and paid holidays
- Education & Training: Dedicated mentorship and training program with room for growth!
- Team: Fast-growing and tech-driven team
- Experience: Administrative, client-facing, or call center experience
- Software: Microsoft Office and Customer Relationship Management CRM systems
Bonus Points:
- Industry Knowledge: 1-2+ years of prior insurance experience is highly desirable
- License: Active Property & Casualty License or willing to obtain
- Experience: Customer Service background handling a large volume of inbound and outbound calls
- Language: Bilingual in Spanish is a plus!
The
Key Responsibilities:
- Responsible for managing back-to-back inbound and outbound calls.
- Respond to inquiries regarding client accounts, payments, etc.
- Be the face of the company by being the first point of contact for urgent client needs.
- Complete list of daily duties such as ensuring invoices are paid, handling account renewals, etc.
- Documentation on all account activity and an ongoing duties list that is consistently updated.
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