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Enterprise Customer Success Lead: Own & Scale Impact

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Convey
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Convey in San Francisco is seeking a Customer Success Manager to own the post-sale relationship across 20+ enterprise accounts, drive expansion, and build scalable CS systems from the ground up. You’ll act as an embedded AI consultant, guiding executives through automation opportunities and measurable impact.

This role requires strong customer-facing experience, the builder mentality to create processes where none exist, and willingness to run on-site workshops.

We are looking to fill the Enterprise Customer Success Lead:
Own & Scale Impact position at Convey in San Francisco, CA, United States.

For the Enterprise Customer Success Lead:
Own & Scale Impact position at Convey, we are reviewing applications now.

Step into the Enterprise Customer Success Lead:
Own & Scale Impact role at Convey in San Francisco, CA, United States and grow with us.

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