Customer Support Lead — AI-Driven Health Data
Listed on 2026-10-15
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
First Databank, Inc. leads a healthcare information technology team and is seeking a Customer Support Lead in San Francisco. The role manages the eight-person team, coaches staff, and ensures quality as the operational bridge between management and front-line/tech teams.
Based in SF or Carmel with a hybrid onsite expectation. The position reports to the Customer Solutions department, emphasizing AI adoption, queue oversight, and performance metrics, while maintaining compliance in clinical
We are currently recruiting a Customer Support Lead — AI-Driven Health Data for our team in San Francisco, CA, United States.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Support Lead — AI-Driven Health Data role at FIRST DATABANK, INC., based in San Francisco, CA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).