Airport Concierge

## Airport Concierge Apply:
San Francisco, CA:
Part time:
Posted Yesterday:
R-112353
*
* Job Description:

** Airport Butler is a premier Concierge company providing signature services to customers in Airports all over the United States and Canada. The offering is independent from airlines and customized for each client, regardless of traveling class, who wishes personalized service and extra care when arriving, departing, or connecting through an airport. We offer our services to executives, inexperienced travelers, families, Senior Citizens, celebrities, and small group travel.

Our clients buy these services via our website, reservation center, and travel agencies.

Whether adding an extra touch of comfort, convenience, or a sense of luxury, an Airport Butler Concierge exceeds our client’s expectations by executing white-glove service in a fast-paced environment!

Key Tasks:

Key responsibility is to ensure total client satisfaction

Greet and assist clients curbside, at airport gates, or arrival halls and escort them to their desired next points within the airport

Knowledgeable about all airport amenities such as restaurants, services, retail locations, airline ticket counters, and gate information

Develop and maintain professional rapport with regulating agencies and airlines within the airport

Exhibit utmost confidentiality with clients and client information

Maintain strict adherence to escorting protocol within the airport

Utilize the reservation system for managing all client services

Preferred Qualifications:

Multi-lingualA passionate approach to customer service, positive attitude, strong work ethic, exceptional organizational skills

Demonstrated ability to have proactive problem-solving techniques

Demonstrated ability to collaborate with other employees to overcome abnormal situations

High level of cultural awareness

Direct experience in higher-end or VIP services in the hospitality industry in order to recognize the high-value customer

Excellent internal and external customer service skills to handle all client’s needs, concerns, and accommodations

Ability to work in a hectic, stressful environment while delivering a very calm, positive, efficient, and comforting service

Adapt to an ever-changing environment and be resilient

Airport and/or airline hospitality service experience would be a strong asset

Requirements:

Possess at least a High School Diploma/GED equivalent, be 18 years of age, and possess current authorization to work in the USAbility to work under pressure with minimal supervision

Must take initiative, be proactive, and must be a quick and logical thinker

Friendly, energetic, and professional conversation skills

Computer literate with excellent verbal and written communication skills

Must wear company uniform as prescribed and conform to all grooming standards

Must be able to stand and walk for long periods of time and lift up to 70 lbs.

After training, must be able to efficiently use Airport Butler’s automated reservation system

Must be able to work any time of the day and night including holidays and weekends

Must be flexible in work schedule to match the demand for services

If you are applying at the following locations:
San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment.

AGI Employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer Airport Butler is a brand of Alliance Ground International.$22.51-$23.00